Support
Context Help
If you feel lost inside our Control Panel, the first thing you should do is press the Help button, which is present on each page. A pop-up window will open. It contains exhaustive information about all the actions that you can perform on the given page. Each pop-up menu shows up on the same page so that you can swiftly get back to your work.
Video Tutorials
We have an extensive variety of educational videos clarifying how to work with our Control Panel. They're meant for those of you who want to see how things are being done instead of only reading articles. Thus, everyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step how-to video clips.
F.A.Q.
If you can't find the solution you need, examine our extensive Frequently Asked Questions section, which covers questions asked by actual users and offers real solutions. We periodically "revamp" our FAQ section with new Q&A's in an attempt to cover all the new additions and innovations associated with our hosting platform.
Ticketing System
If you still can't discover the answer you need in the Frequently Asked Questions database either, we have a excellent team of technical support engineers available 24/7 and ready to assist you with any problem. Each support ticket you send will be responded to within 60 minutes (the average trouble ticket response time is approximately twenty minutes), so you will not have to wait a long time to get an answer to your question.
