Support
Context Help
If you lose your way inside our hosting Control Panel, the first thing you should do is press the Help button, which is visible on each and every page. A pop-up window will open. It offers elaborate info about all the operations that you can perform on the page in question. Each pop-up menu shows up on the same page so that you can quickly get back to your work.
Video Tutorials
We have a huge variety of educational videos explaining how to use our hosting Control Panel. They're made for those of you who would like to see how things are being done rather than only reading articles. Thus, anyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step how-to video clips.
F.A.Q.
If you can't find the solution you are looking for, check out our extensive Frequently Asked Questions database, which covers questions asked by real persons and provides real solutions. We constantly "revamp" our Frequently Asked Questions section with new articles in an attempt to encompass all the new additions and innovations related to our web hosting platform.
Ticketing System
If you still can't discover the answer you need in the FAQ section either, we have a excellent team of customer support engineers available 24/7 and eager to help you with any issue. Each trouble ticket you send will be replied to in less than 1 hour (the average response time being about twenty mins), so you will not have to wait a long time to get your question answered.
